Frequently Asked Questions

We meet the needs of our customers and our cancellation policy is flexible. We guarantee free parking cancellation if you cancel your reservation before it starts. For Flexi-parking, cancellation must be made 24 hours prior to arrival. Online and easily thanks to Manage My Booking.

PRICE FROM

If we advertise parking, for example, from 990 CZK / 8 days, it means that the given price is available within the current period, but it is necessary to reserve it in advance (usually weeks). The price is mainly influenced by the demand for parking directly at the airport, or occupancy of parking garages or parking lots. The price of parking when making an online reservation is influenced by many factors and changes over time. 

50% discount

Thanks to the online reservation of long-term parking, you can save up to 50% compared to arriving without a reservation (paying at the machine on the spot).

TIP: The earlier you book your parking, the better price you will get. Along with the reservation, we guarantee you a parking space and free cancellation of the reservation.

In the top menu, select the tab Services and choose the type of parking that suits you. Reservations can only be made for long-term parking. On the page of the selected service enter the date and time of your arrival and departure in the reservation form. The system will offer the available parking spaces on the basis of the entered term.

Paying for parking is required by credit card in a secure environment. 

An order confirmation is sent to your e-mail address simultaneously with the PIN code and serves as a tax document.

Parking can be ordered in this manner at least 2 hours before parking.

If the cashless payment system does not work, payment for parking has to be made in cash.

Drivers of electric vehicles may park and charge their electric vehicles at Václav Havel Airport Prague at the same time as charging is included in the parking fee. Electric vehicle charging is offered for both long-term and short-term parking at the P_C Comfort car park..

During short-term parking, charging is offered on the ground floor of the P_C COMFORT parking building, where there is a fast charging station equipped with CHAdeMO (up to 50kW), CCS (up to 50kW), and Type 2 "Mennekes" (up to 22kW) connectors, which you may use. Opening hours are from 7:00 a.m. to 8:00 p.m. daily. The price of parking with the possibility of fast charging an electric vehicle is CZK 100 for every 30-minute interval commenced.

For long-term parking, there are five charging points available to you with the P_C PREMIUM parking service (on the 2nd floor of the P_C COMFORT parking building). Access to the parking area is subject to reservation made in advance via www.AeroParking.cz. Charging is included in the P_C PREMIUM parking price. There is no additional surcharge. The charging connector cannot be reserved in advance and the availability of a charging point cannot be guaranteed. The parking places are equipped with Wallboxes with a power of 22kW, are highlighted in green and contain the electric vehicle charging symbol.

More information is available here

Yes, there is a reserved parking space if you wish to park a motorcycle. Parking is FREE of charge and available under the flyover outside near the Terminal 2. 

If the delay is within the scope of a few hours (2-3 hours), the ticket will allow you to leave. If you are staying in the parking lot longer because of unexpected transport changes, please contact the parking lot dispatching +420 220 114 022 which will resolve the matter with you.

For the holders of the ZTP/P (severe health disability requiring special assistance) card, free parking is available twice a day at maximum. We will provide you an exit ticket at the parking lot dispatching (AeroParking Desk) at P_C COMFORT after you present your ID card. Free parking is not applicable for the P_C PREMIUM and P_C PREMIUM VALET. Free parking doesn’t apply to ZTP (severe health disability) cardholders and cannot be used for online reservation.

If you are going to park an SUV type vehicle, we recommend using the P_C Comfort parking garage on account of the more comfortable parking in the space of the parking garage.

Parking spaces for vehicles with a CNG or LPG are reserved in PA Smart on the roof and in P_C Comfort around the perimeter of the garage.

• our vehicle was parked in violation of the Operating Rules of Parking Areas at Prague Airport or road traffic rules.
• The vehicle was marked with a tow warning (e.g. a form blue exclamation point which is etched onto the car’s side window) for at least 48 hours.
• The decision on towing was approved by the Head of the Parking Operations, Head of the Dispatching Centre Staff, or the Parking Unit Manager.
• Prior to the tow, the vehicle is thoroughly photo-documented, or video documented from all sides, if needed, and the traffic situation is recorded.
• Vehicles are towed away to an impound lot SOUTH (JIH): Za Teplárnou St. 4-6, Prague 6.
• In such an event, please contact the Dispatching Centre at +420 220 114 022 and verify whether the vehicle was in fact towed by the Prague Airport car park operator.
• If it was, please approach the Dispatching Centre desk in the PC COMFORT car park (ground level in the hall) in person to pay the fees for the car park parking, the tow and the impound lot parking.
• Please provide evidence that you are an authorised owner or an authorized user of the car by submitting the certificate of roadworthiness or vehicle registration certificate.
• After settling the fees, please fill in the handover certificate and arrange a time to pick up your vehicle at the impound lot at Za Teplárnou St. 4-6, Prague 6.
• The vehicle will be handed to you based on the signature of the handover certificate.

• Other Services – Price List:: 

  Vehicle towing (uncovered parking areas): 2 300 CZK / 1 vehicle 

  Vehicle towing (parking garages): 2,600 CZK / 1 vehicle

  Special towing services: 800 CZK / 1 hour

  Impound lot storage fee: 300 CZK / 1 day

  

Map of the towing car park, Adress: Za teplárnou St. 4-6, Prague 6

More information can be found here.

We are trying to do maximum within options available to us, such as:

• The electricity used in the car parks is sourced from 100% renewable resources.

• We have installed LED in the P_C COMFORT car park and achieved savings of 36% compared to the original sources of light.

• The P_C PREMIUM parking price includes the option of electric vehicle charging.

• Our car wash recycles water. We have our own wastewater treatment system.

As a whole, Prague Airport is heading towards carbon neutrality by 2030. Carbon neutrality isn’t our only goal, we have set specific targets for 5 areas based on our sustainability strategy Green PRG 2050, including moving towards a biodiverse airport, 0% municipal waste to landfills by 2025, reducing noise pollution and closing night-time operations.

If you return to your vehicle and find that it has been damaged, always report the incident to the Police of the Czech Republic. Please do not leave in your vehicle or handle it in any way. At the same time, don’t forget to call our non-stop assistance service at +420 220 114 022. Our colleagues will recommend what steps to take. In most cases, it is necessary to draw up a damage report and take photographs to document the damage.

Upon your return, please visit the parking dispatch counter on the ground floor of the P_C COMFORT building or call +420 220 114 022. The dispatcher will resolve the issue with you. Most certainly do NOT pay for the service again.

Scan the QR CODE you received via e-mail at the entrance stand of the assigned parking building. The QR CODE is scanned the same way at the exit stand. In both cases, the barrier is subsequently raised.

Please note: Do not use the button which issues tickets to enter the parking building. This button is for customers who haven't booked the service in advance.

For SUVs, we recommend using a P_C COMFORT parking house for more convenient handling of the vehicle. Parking spaces for CNG and LPG vehicles are reserved in the P_A SMART on the roof. In P_D HOLIDAY and P_C COMFORT on the perimeter of the building.